Shipping policy

Thank you for supporting Nu by Janaye! Every single product in our line is mindfully crafted by hand in small batches by a small business owner. Because of this artisanal, high-care process, please allow up to one week for your order to be processed and shipped. We deeply appreciate your patience as we create the freshest, highest-quality care for your skin.
  • Pre-Orders & Back-Orders: On occasion, certain high-demand items may be on back-order or available via pre-order. If your order falls into this category, don’t worry—we will keep you fully updated with direct email communications along every step of the way.